Refund policy
🔁 RETURN & REPLACEMENT POLICY (CerviCare)
🟢 7-Day Easy Replacement Policy
We offer a 7-day easy replacement policy from the date of delivery.
If you receive a damaged, defective, or wrong product, you can request a replacement within 7 days.
✅ Eligible for Replacement
You can request a replacement if:
✔ Product is damaged or defective
✔ Wrong item delivered
✔ Product has manufacturing defect
❌ Not Eligible
We do not accept returns or replacements in the following cases:
❌ Used or worn product
❌ Physical damage after delivery
❌ Change of mind / dislike
📦 Replacement Process
- Contact our support team within 7 days of delivery
- Share:
- Order ID
- Product photos/video
- Our team will verify and approve the request
- Replacement will be shipped within 2–4 working days
💰 Refund Policy
- We do not provide refunds for Cash on Delivery orders
- Only replacement is available
🚚 Shipping Charges
- Replacement is free of cost if issue is valid
- No hidden charges
📞 Support
For any issues, contact us at:
📧 support.helloverse@gmail.com
📱 +91-7873506101